One lazy Thursday... [praise content]

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SubZero
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Posts: 75
Joined: Mon Jan 18, 2010 9:18 am
Car Details: Elise SC
Contact:

Well, to cut a long story short, I had a couple very minor issues with my car to be looked at under warranty:
Door Seal; Logo coming away and a rear mudflap.

Which turned out to be:
+ waistline seal (which the door glass passes between)
+ rear bulkhead door seal (allowed water + wind/noise to enter cabin during roof-on moments of torrential downpour etc).
+ vinyl insignias were peeling off the car
+ rear mudflap was flapping about and needed regluing

Since I was to be down at Leeds for this to be looked at, during rush hour traffic, I decided to kill several large ostrich-sized birds with one almighty boulder.

I wangled a very fair price from advice from a Lotus Enthusiast and got the car serviced, exhaust and TRD Airbox fitted too.

Byron - JCT's Lotus Technician/Mechanic did the work for me.
Not only that, but he does above and beyond what is expected of him, which you can only be ever grateful to him for and clearly takes a lot of pride in his work.

He even took some photos of the work as he was doing it, to email me after work, in his own time. He also seemed happy to dedicate his out of work time to talk me through some of things with my car which is something that JCT Service Desk do not do in any detail.

Some Pics from Byron...
Off with the old:
Image

On with the new:
Image


I don't know if you get much recognition here, but I'd assume you do as a regular member! Anyway, a well-deserved big hat's off to Byron, I feel confident to say that you make the aftersales @ JCT Lotus yourself! You truly are an asset to JCT Lotus. :bravo
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Byron
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Posts: 846
Joined: Wed Jul 29, 2009 6:57 am
Car Details: leon FR
Contact:

Thanks Matt.
I do try and please when i can. :D ..
But for all those concerned i care very much about my work and love my job as a lotus tech for jct 600 lotus.
(how many of you can say that you love your job.?.).

As i get to tinker with some of the finest examples of lotus in the country(in my opinion. :clap )
Sorry for the poor quality camera work !!. My rubbish nokia..
Full time Priceright tech..Part time Lotus tech.....
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